Last Updated: June 2026
Who we are
At Medcopy by Sapphire, we value your privacy and are committed to protecting the information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it.
Information We Collect
When you use our services, we may collect:
- Your name, email address, phone number, and contact details
- Billing and payment information
- Files, audio recordings, documents, or medical content submitted for blog writing, medical reviews, or related services
- Information you provide when contacting us for support
How We Use Your Information
We use your information to:
- Provide and deliver our services
- Process payments and manage invoices
- Communicate with you regarding projects, updates, or support requests
- Improve our services and customer experience
- Meet legal and regulatory requirements where applicable
Confidentiality
We understand the sensitive nature of medical and healthcare-related information. All files and information submitted to Medcopy by Sapphire are handled with strict confidentiality and used only for the purpose of providing the requested services.
Information Sharing
We do not sell, rent, or trade your personal information. We may share information with trusted service providers who assist with payment processing, website hosting, or business operations, only when necessary and subject to appropriate confidentiality obligations.
Data Security
We use reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Cookies
Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.
Marketing Communications
If you choose to subscribe to updates or marketing communications, we may send occasional emails regarding services, news, or promotions. You may unsubscribe at any time using the link provided in our emails.
Data Retention
We retain information only for as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and maintain business records.
Your Rights
You may request access to, correction of, or deletion of your personal information, subject to applicable legal and contractual requirements.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact:
Medcopy by Sapphire
Email:hello@medcopybysapphire.com